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STORE POLICY

Last Updated: August 7, 2026

1. Shipping Policy

We want your order in your hands as fast as possible. Here's how shipping works at Better Every Day.

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Processing Time
Orders are processed within 1–2 business days of purchase. You'll receive a confirmation email as soon as your order ships, along with a tracking number.

Shipping Rates & Estimated Delivery

Standard Shipping: 3–5 business days — $5.99 (Free over $75)
Expedited Shipping: 2–3 business days — $12.99

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Order Tracking
Once your order ships, you'll receive an email with a tracking link. If you haven't received tracking within 3 business days, contact us at fernievqz@yahoo.com.

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Delayed or Lost Packages
We're not responsible for delays caused by the carrier once a package leaves our facility, but we'll do everything we can to help track it down or make it right.

Note: shipping rates and delivery windows above are placeholders — update with your actual rates once shipping is configured in Wix.

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2. Return & Refund Policy

We stand behind everything we sell. If something isn't right, here's how we'll make it right.

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Eligibility

Returns are accepted within 30 days of the delivery date.
Products must be unopened, unused, and in original packaging.
Due to health and safety regulations, we cannot accept returns on opened supplements.

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How to Start a Return
Email fernievqz@yahoo.com with your order number and reason for return. We'll respond with next steps within 1 business day.

Refunds


Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.

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Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo of the item — we'll send a replacement or refund at no cost to you.

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Non-Returnable Items
Opened supplements, sale/clearance items, and gift cards are final sale and not eligible for return.

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3. Privacy Policy

Your privacy matters to us. Here's a plain-language summary of what we collect and how we use it.

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Information We Collect

Contact info you provide at checkout or sign-up (name, email, shipping address, phone number)
Order information such as products purchased and payment confirmation (we do not store full card numbers — payments are processed securely through our payment provider)
Site usage data like pages visited and device/browser type, used to improve your shopping experience

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How We Use Your Information

To process and fulfill your orders
To send order confirmations, shipping updates, and customer support responses
To send marketing emails, only if you've opted in — you can unsubscribe anytime
To improve our website and product offerings

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Sharing Your Information
We do not sell your personal information. We only share data with trusted third parties (like our shipping carrier and payment processor) as needed to fulfill your order.

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Your Rights
You can request access to, correction of, or deletion of your personal data at any time by emailing fernievqz@yahoo.com.

Recommendation: Wix has a built-in Privacy Policy generator that accounts for GDPR/CCPA requirements based on where your customers are located — worth running your final policy through it or having a lawyer review before launch.

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4. Terms of Service

By using this website and placing an order, you agree to the following terms.

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Use of Our Site
You agree to use this site for lawful purposes only and not to misuse, hack, or attempt to disrupt our website or services.

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Product Information
We work to keep product descriptions, images, and pricing accurate, but errors can happen. We reserve the right to correct any errors and to cancel orders placed at an incorrect price.

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Pricing & Availability
All prices are listed in USD and are subject to change without notice. Product availability is not guaranteed until your order is confirmed.

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Account Responsibility
If you create an account with us, you're responsible for maintaining the confidentiality of your login information and for all activity under your account.

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Limitation of Liability
Better Every Day is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

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Changes to These Terms
We may update these terms from time to time. Continued use of our site after changes are posted means you accept the updated terms.

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5. Health & Safety Disclaimer

Because we sell dietary supplements, this section matters — please read it carefully.

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FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

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Consult a Physician
Consult your physician before starting any new supplement, especially if you are pregnant, nursing, under 18, taking medication, or have a known medical condition. Discontinue use and consult a doctor if you experience any adverse reaction.

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Use as Directed
Follow the suggested dosage on each product label. Do not exceed the recommended dose. Keep all products out of reach of children.

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Age Restriction
Certain products, including pre-workout and hormone support formulas, are intended for adults 18 years and older only.

Important: this disclaimer is a starting point, not legal or regulatory advice. Supplement retailers are subject to FDA and FTC regulations — we strongly recommend having a lawyer familiar with dietary supplement compliance review this section before launch.

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